Why transform? Most likely, you use one of the new generation smart phones. Why? You know it. Like “What’s In Today Will Be Out Tomorrow”. Change is inevitable and you always have to do it better, every time. You have to outperform your competitors at all times. The largest surveys done within SME industries identify top two issues facing firms as a) Getting New Clients and b) Retaining Existing Clients. How can you create focus at your firm on these two issues if your overall “bottom-line” is too overwhelming? Why not take a serious look at your business workflow? Raw input has to be converted into the “deliverables” clients pay for and it requires processing time. You have been doing it forever. Your processes are the result of years of development, innovation and refinement.